Your diapers have a one year guarantee!
What falls under the guarantee?
The lining, the snaps and the inserts! Nothing but love and detailed hard work is used when making OkieB diapers. Occasionally materials will fail and we want you to be comfortable knowing we will send you a new diaper if anything goes wrong.
What isn’t covered by the guarantee?
Examples include leaking, staining, diaper odors, melting, or diaper rash.
Things that may void your guarantee include:
- Improper wash and care.
- Use of any sanitizer wash settings or water that is hotter than 140 degrees.
- Use of fabric softener or bleach.
- Diaper rash cream.
Questions? Contact us below!
Hey y’all! Cloth diapering doesn’t work out for all families and that’s okay!
In some cases, we’re able to issue a refund, minus a 10% restocking fee. Items must be in original, undamaged packing (when applicable), in as-new condition, within 30 days of purchase. If the diapers have been used or washed they are non-returnable.
Need to start a return? Email firstname.lastname@example.org or use the form below.
If you need to exchange an item, no restocking fee applies. Items must be unused, in their original, undamaged package. You will be responsible for the shipping charges, unless of course there’s been a mistake with your order.
Hit us up below if you want to trade one cutie for another!